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Warranty Policy: Motorcycles

Scope of Warranty-

SUZUKI MOTORCYCLE INDIA PRIVATE LIMITED, (here in after called as SMIPL) offers warranty for Suzuki Motorcycle model "SlingShot Plus, GS150R & Hayate" (here in after called as "Products") manufactured in its Gurgaon plant and sold through its authorized dealers. Suzuki Motorcycle India Private Limited reserves the right either to replace or repair, at their authorized dealer, free of cost, those parts which may be found on examination to have manufacturing defect within 2 years from the date of sale (or) first 30,000 kms whichever occurs earlier of its operation.

Condition of Warranty - The warranty coverage for Products will be valid only if the following are availed & followed:

  • All 6 Free Services as per the given schedule.
  • All 9 Paid Services as per the given schedule.
  • Maintaining the service record given in the Owners Manual duly signed by SMIPL authorized dealer for each of the 6 Free & 9 Paid Services availed.

The claim for ex-change (or) repair of parts shall be considered only when:

  • Customer ensures that immediately upon the discovery of the defect he approaches the nearest SMIPL authorized dealer with the affected motorcycle.

The expenses if any for bringing the affected motorcycle to SMIPL authorized dealer has to be borne by customer only.

Customer produces the Owners Manual in original, to enable SMIPL authorized dealer to verify ownership & service record.

Warranty claims in respect of proprietary items like Tyres, Tubes, Battery and Sparkplug are warranted by their respective manufacturers and shall be claimed on them directly by the customer as per their warranty terms and SMIPL shall not be liable in any manner to replace them.

However SMIPL authorized dealer will give full assistance in taking up the claims with respective manufacturers.

Warranty Claims in respect of shock absorbers (front & rear), Speedometers etc though claimed through SMIPL are subject to the acceptance of the respective manufacturers.

SMIPL reserves the right to carry out the replacement of the defective part with the same part manufactured by another vendor, which is also used by SMIPL.

Warranty Claims will only be handled through SMIPL authorized dealers & will not be entertained directly by SMIPL at all.

SMIPL undertake no liability in the matter of consequential loss or damage caused due to the failure of parts. Delay, if any, for carrying out the repairs at SMIPL authorized dealer, shall not be a ground for extending the warranty period, nor shall it give any right to the customer for claiming any compensation for damages.

Limitation of Warranty- Warranty is not applicable to :

  • Normal maintenance operations such as Engine Tune-up, De-Carbonizing, Carburetor cleaning, Wheels, Brakes and Clutch adjustments as well as any other normal adjustments.
  • Normal service wear and tear items (i.e.) Brake Shoes, Brake Pads, Shims / Fasteners, Drive Chain, Sprockets, Clutch Plates, Race Bearing kit, Gaskets, Rubber Parts (or) Plastic components, Wheel Rims (in case of misaligned or bent), Element Air Cleaner, Oil Filter and Electrical items like Bulb.
  • If recommended Engine Oil/Lubricants are not used or if they are not replaced at the recommended interval.
  • Use of non- genuine parts (or) accessories not approved by SMIPL which affects the performance and reliability of the motorcycle.
  • Premature wear of Engine parts such as Cylinder, Piston, Valves, and Bearings due to adulteration of petrol/fuel.

If any of the free or paid service is not done as per schedule, the warranty tends to stand void. Parts of the vehicle have been subjected to misuse, accident, and negligent treatment, use of bad quality parts which are not manufactured (or) not recommended for use by SMIPL on their motorcycles.

Parts of the motorcycle getting rusted or their plating or painting coming off due to atmospheric condition like Sea Breeze and Industrial Pollution.

Motorcycle used for any Competition (i.e.) Rallies (or) Races, if it is used for any commercial purposes like Hiring etc. SMIPL undertakes no liability in the matter of any consequential loss (or) damage caused due to failure of the parts. Parts repaired (or) replaced under this warranty are warranted only for the original warranty period of Suzuki motorcycles. Consumables like Engine Oil, TFF Oil, Grease, used for the warranty repair are not covered under the application of the warranty.

The company is not liable for any delay in servicing due to reasons beyond the control of the company or any of SMIPL authorized dealer.

SMIPL reserves the right to make any changes in the design or to add any improvement(s) on the motorcycle at any time without incurring any obligation to make the same on the motorcycle previously supplied (or) sold /manufactured.

Also the conditions of this warranty are subject to alterations without any notice. This warranty is the entire written warranty given by SMIPL for your motorcycle, and no employee, SMIPL authorized dealer (or) other person is authorized to extend or enlarge the terms of warranty. Decision regarding warranty settlement shall be taken by SMIPL and shall be final and binding on all concerned.

ALL DISPUTES WILL BE SUBJECTED TO JURISDICTION OF (NEW DELHI).

The contents in this page may be changed without notice. All rights are reserved by SUZUKI MOTORCYCLE INDIA PRIVATE LIMITED No one is allowed to make copies of, reproduce, change or modify any part or all the contents of this page without expressed permission of SUZUKI MOTORCYCLE INDIA PRIVATE LIMITED

Warranty Policy: Motorcycles (Gixxer)

Scope of Warranty-

SUZUKI MOTORCYCLE INDIA PRIVATE LIMITED, (here in after called as SMIPL) offers warranty for Suzuki Motorcycle model 'GIXXER' (here in after called as "Products") manufactured in its Gurgaon plant and sold through its authorized dealers.

Suzuki Motorcycle India Private Limited reserves the right either to replace or repair, at their authorized dealer, free of cost, those parts which may be found on examination to have manufacturing defect within 2 years from the date of sale (or) first 30,000 kms whichever occurs earlier of its operation.

Condition of Warranty - The warranty coverage for Products will be valid only if the following are availed & followed:

  • All 4 Free Services as per the given schedule.
  • All 4 Paid Services & 1 Bonus service as per the given schedule.
  • Maintaining the service record given in the Owner’s Manual duly signed by SMIPL authorized dealer for each of the 4 Free, 4 Paid & 1 bonus Services availed.

The claim for ex-change (or) repair of parts shall be considered only when:

  • Customer ensures that immediately upon the discovery of the defect he approaches the nearest SMIPL authorized dealer with the affected motorcycle. The expenses if any for bringing the affected motorcycle to SMIPL authorized dealer has to be borne by customer only.
  • Customer produces the Owners Manual in original, to enable SMIPL authorized dealer to verify ownership & service record.

Warranty claims in respect of proprietary items like Tyres, Tubes, Battery and Sparkplug are warranted by their respective manufacturers and shall be claimed on them directly by the customers as per their warranty terms and SMIPL shall not be liable in any manner to replace them. However SMIPL authorized dealers will give full assistance in taking up the claims with respective manufacturers.

Warranty Claims in respect of shock absorbers (front & rear), Speedometers etc though claimed through SMIPL are subject to the acceptance of the respective manufacturers.

  • SMIPL reserves the right to carry out the replacement of the defective part with the same part manufactured by another vendor, which is also used by SMIPL.
  • Warranty Claims will only be handled through SMIPL authorized dealers & will not be entertained directly by SMIPL at all.
  • SMIPL undertake no liability in the matter of consequential loss or damage caused due to the failure of parts. Delay, if any, for carrying out the repairs at SMIPL authorized dealer, shall not be a ground for extending the warranty periods, nor shall it give any right to the customer for claiming any compensation for damages.

Limitation of Warranty- Warranty is not applicable to :

  • Normal maintenance operations such as Engine Tune-up, De-Carbonizing, Carburetor cleaning, Wheels, Brakes and Clutch adjustments as well as any other normal adjustments.
  • Normal service wear and tear items (i.e.) Brake Shoes, Brake Pads, Shims / Fasteners, Drive Chain, Sprockets, Clutch Plates, Race Bearing kit, Gaskets, Rubber Parts (or) Plastic components, Wheel Rims (in case of misaligned or bent), Element Air Cleaner, Oil Filter and Electrical items like Bulb.
  • If recommended Engine Oil / Lubricants are not used or if they are not replaced at the recommended interval.
  • Use of non - genuine parts (or) accessories not approved by SMIPL which affects the performance and reliability of the motorcycle.
  • Premature wear of Engine parts such as Cylinder, Piston, Valves, and Bearings due to adulteration of petrol / fuel.
  • If any of the free or paid service is not done as per schedule, the warranty tends to stand void.
  • Parts of the vehicle have been subjected to mis-use, accident, and negligent treatment, use of bad quality parts which are not manufactured (or) not recommended for use by SMIPL on their motorcycles.
  • Parts of the motorcycle getting rusted or their plating or painting coming off due to atmospheric condition like Sea Breeze and Industrial Pollutions.
  • Motorcycle used for any Competition (i.e.) Rallies (or) Races, if it is used for any commercial purposes like Hiring etc. SMIPL undertakes no liability in the matter of any consequential loss (or) damage caused due to failure of the parts.
  • Parts repaired (or) replaced under this warranty are warranted only for the original warranty period Suzuki motorcycles.
  • Consumables like Engine Oil, TFF Oil, Grease, used for the warranty repair are not covered under the application of the warranty.
  • The Company is not liable for any delay in servicing due to reasons beyond the control of the company or any of SMIPL authorized dealer.

SMIPL reserves the right to make any changes in the design or to add any improvements(s) on the motorcycle at any time without incurring any obligation to make the same on the motorcycle previously supplied (or) sold / manufactured.

Also the conditions of this warranty are subjects to alterations without any notice.

This warranty is the entire written warranty given by SMIPL for your motorcycle, and no employee, SMIPL authorized dealer (or) other person is authorized to extend or enlarge the terms of warranty.

Decision regarding warranty settlement shall be taken by SMIPL and shall be final and binding on all concerned.

ALL DISPUTES WILL BE SUBJECTED TO JURISDICTION OF [NEW DELHI]

Warranty Policy: Motorcycles (Gixxer SF)

Scope of Warranty-

SUZUKI MOTORCYCLE INDIA PRIVATE LIMITED, (here in after called as SMIPL) offers warranty for Suzuki Motorcycle model "Gixxer SF" (here in after called as "Products") manufactured in its Gurgaon plant and sold through its authorized dealers.

Suzuki Motorcycle India Private Limited reserves the right either to replace or repair, at their authorized dealer, free of cost, those parts which may be found on examination to have manufacturing defect within 2 years from the date of sale (or) first 30,000 kms whichever occurs earlier of its operation.

Condition of Warranty - The warranty coverage for Products will be valid only if the following are availed & followed:

  • All 4 Free Services as per the given schedule.
  • All 4 Paid Services & 1 Bonus service as per the given schedule.
  • Maintaining the service record given in the Owner’s Manual duly signed by SMIPL authorized dealer for each of the 4 Free, 4 Paid & 1 bonus Services availed.

The claim for ex-change (or) repair of parts shall be considered only when:

  • Customer ensures that immediately upon the discovery of the defect he approaches the nearest SMIPL authorized dealer with the affected motorcycle. The expenses if any for bringing the affected motorcycle to SMIPL authorized dealer has to be borne by customer only.
  • Customer produces the Owners Manual in original, to enable SMIPL authorized dealer to verify ownership & service record.

Warranty claims in respect of proprietary items like Tyres, Tubes, Battery and Sparkplug are warranted by their respective manufacturers and shall be claimed on them directly by the customers as per their warranty terms and SMIPL shall not be liable in any manner to replace them. However SMIPL authorized dealers will give full assistance in taking up the claims with respective manufacturers.

Warranty Claims in respect of shock absorbers (front & rear), Speedometers etc though claimed through SMIPL are subject to the acceptance of the respective manufacturers.

  • SMIPL reserves the right to carry out the replacement of the defective part with the same part manufactured by another vendor, which is also used by SMIPL.
  • Warranty Claims will only be handled through SMIPL authorized dealers & will not be entertained directly by SMIPL at all.
  • SMIPL undertake no liability in the matter of consequential loss or damage caused due to the failure of parts. Delay, if any, for carrying out the repairs at SMIPL authorized dealer, shall not be a ground for extending the warranty periods, nor shall it give any right to the customer for claiming any compensation for damages.

Limitation of Warranty- Warranty is not applicable to :

  • Normal maintenance operations such as Engine Tune-up, De-Carbonizing, Carburetor cleaning, Wheels, Brakes and Clutch adjustments as well as any other normal adjustments.
  • Normal service wear and tear items (i.e.) Brake Shoes, Brake Pads, Shims / Fasteners, Drive Chain, Sprockets, Clutch Plates, Race Bearing kit, Gaskets, Rubber Parts (or) Plastic components, Wheel Rims (in case of misaligned or bent), Element Air Cleaner, Oil Filter and Electrical items like Bulb.
  • If recommended Engine Oil / Lubricants are not used or if they are not replaced at the recommended interval.
  • Use of non - genuine parts (or) accessories not approved by SMIPL which affects the performance and reliability of the motorcycle.
  • Premature wear of Engine parts such as Cylinder, Piston, Valves, and Bearings due to adulteration of petrol / fuel.
  • If any of the free or paid service is not done as per schedule, the warranty tends to stand void.
  • Parts of the vehicle have been subjected to mis-use, accident, and negligent treatment, use of bad quality parts which are not manufactured (or) not recommended for use by SMIPL on their motorcycles.
  • Parts of the motorcycle getting rusted or their plating or painting coming off due to atmospheric condition like Sea Breeze and Industrial Pollutions.
  • Motorcycle used for any Competition (i.e.) Rallies (or) Races, if it is used for any commercial purposes like Hiring etc. SMIPL undertakes no liability in the matter of any consequential loss (or) damage caused due to failure of the parts.
  • Parts repaired (or) replaced under this warranty are warranted only for the original warranty period Suzuki motorcycles.
  • Consumables like Engine Oil, TFF Oil, Grease, used for the warranty repair are not covered under the application of the warranty.
  • The Company is not liable for any delay in servicing due to reasons beyond the control of the company or any of SMIPL authorized dealer.

SMIPL reserves the right to make any changes in the design or to add any improvements(s) on the motorcycle at any time without incurring any obligation to make the same on the motorcycle previously supplied (or) sold / manufactured.

Also the conditions of this warranty are subjects to alterations without any notice.

This warranty is the entire written warranty given by SMIPL for your motorcycle, and no employee, SMIPL authorized dealer (or) other person is authorized to extend or enlarge the terms of warranty.

Decision regarding warranty settlement shall be taken by SMIPL and shall be final and binding on all concerned.

ALL DISPUTES WILL BE SUBJECTED TO JURISDICTION OF [NEW DELHI]

Warranty Policy: Scooters (Access & Swish)

Scope of Warranty-

SUZUKI MOTORCYCLE INDIA PRIVATE LIMITED,(here in after called as SMIPL) offers warranty for Suzuki Scooter model "ACCESS & SWISH" (here in after called as Products) manufactured in its Gurgaon plant and sold through its authorized dealers. Suzuki Motorcycle India Private Limited reserves the right either to replace or repair, at their authorized dealer, free of cost, those parts which may be found on examination to have manufacturing defect within 2 years from the date of sale (or) first 24,000 kms whichever occurs earlier of its operation.

Condition of Warranty - The warranty coverage for Products will be valid only if the following are availed & followed:

  • All 6 Free Services as per, the given schedule.
  • All 6 Paid Services as per the given schedule.
  • Maintaining the service record given in the Owners Manual duly signed by SMIPL authorized dealer for each of the 6 Free & 6 Paid Services availed.

The claim for exchange (or) repair of parts shall be considered only when:

  • Customer ensures that immediately upon the discovery of the defect he approaches the nearest SMIPL authorized dealer with the affected Scooter. The expenses if any for bringing the affected Scooter to SMIPL authorized dealer has to be borne by customer only.
  • Customer produces the Owners Manual in original, to enable SMIPL authorized dealer to verify ownership & service record.

Warranty claims in respect of proprietary items like Tyres, Tubes, Battery and Sparkplug are warranted by their respective manufacturers and shall be claimed on them directly by the customer as per their warranty terms and SMIPL shall not be liable in any manner to replace them. However SMIPL authorized dealer will give full assistance in taking up the claims with respective manufacturers.

However SMIPL authorized dealer will give full assistance in taking up the claims with respective manufacturers.

Warranty Claims in respect of shock absorbers (front & rear), Speedometers etc though claimed through SMIPL are subject to the acceptance of the respective manufacturers.

  • SMIPL reserves the right to carry out the replacement of the defective part with the same part manufactured by another vendor, which is also used by SMIPL.
  • Warranty Claims will only be handled through SMIPL authorized dealers & will not be entertained directly by SMIPL at all.
  • SMIPL undertake no liability in the matter of consequential loss or damage caused due to the failure of parts. Delay, if any, for carrying out the repairs at SMIPL authorized dealer, shall not be a ground for extending the warranty period, nor shall it give any right to the customer for claiming any compensation for damages.

Limitation of Warranty- Warranty is not applicable to :

  • Normal maintenance operations such as Engine Tune-up, De-Carbonizing, Carburetor cleaning, Wheels, Brakes and Clutch adjustments as well as any other normal adjustments.
  • Normal service wear and tear items (i.e.) Brake Shoes, Shims / Fasteners, Drive Chain, Sprockets, Clutch Plates, Race Bearing kit, Gaskets, Rubber Parts (or) Plastic components, Wheel Rims (in case of misaligned or bent), Element Air Cleaner, Oil Filter and Electrical items like Bull.
  • If recommended Engine Oil/lubricants are not used or if they are not replaced at the recommended interval.
  • Use of non-genuine parts (or) accessories not approved by SMIPL which affects the performance and reliability of the scooter.
  • Premature wear of Engine parts such as Cylinder, Piston, Valves, and Bearings due to adulteration of petrol/fuel.

If any of the free or paid service is not done as per schedule, the warranty tends to stand void. Parts of the vehicle have been subjected to misuse, accident, and negligent treatment, use of bad quality parts which are not manufactured (or) not recommended for use by SMIPL on their Scooters.

Parts of the Scooter getting rusted or their plating or painting coming off due to atmospheric condition like Sea Breeze and Industrial Pollutions.

Scooter used for any Competition (Le.) Rallies (or) Races, if it is used for any commercial purposes like Hiring etc. SMIPL undertakes no liability in the matter of any consequential loss (or) damage caused due to failure of the parts.

Parts repaired (or) replaced under this warranty are warranted only for the original warranty period of Suzuki Scooters.

Consumables like Engine Oil, TFF Oil, Grease, used for the warranty repair are not covered under the application of the warranty.

ALL DISPUTES WILL BE SUBJECTED TO JURISDICTION OF (NEW DELHI)

The contents in this page may be changed without notice. All rights are reserved by SUZUKI MOTORCYCLE INDIA PVT. LTD. No one is allowed to make copies of, reproduce, change or modify any part or all the contents of this page without expressed permission of SUZUKI MOTORCYCLE INDIA PVT. LTD.

Warranty Policy: Scooter (Let's)

Scope of Warranty-

SUZUKI MOTORCYCLE INDIA PRIVATE LIMITED,(here in after called as SMIPL) offers warranty for Suzuki Scooter model "Let's" (here in after called as Products) manufactured in its Gurgaon plant and sold through its authorized dealers. Suzuki Motorcycle India Private Limited reserves the right either to replace or repair, at their authorized dealer, free of cost, those parts which may be found on examination to have manufacturing defect within 2 years from the date of sale (or) first 24,000 kms whichever occurs earlier of its operation.

Condition of Warranty - The warranty coverage for Products will be valid only if the following are availed & followed:

  • All 4 Free Services as per, the given schedule.
  • All 4 Paid Services as per the given schedule.
  • 1 Bonus Service as per the given schedule.
  • 1 Bonus Service as per the given schedule.
  • Maintaining the service record given in the Owner’s Manual duly signed by SMIPL authorized dealer for each of the 4 Free ,4 Paid and 1 Bonus Services availed.

The claim for exchange (or) repair of parts shall be considered only when:

  • Customer ensures that immediately upon the discovery of the defect he approaches the nearest SMIPL authorized dealer with the affected Scooter. The expenses if any for bringing the affected Scooter to SMIPL authorized dealer has to be borne by customer only.
  • Customer produces the Owner's Manual in original, to enable SMIPL authorized dealer to verify ownership & service record.

Warranty claims in respect of proprietary items like Tyres, Tubes, Battery and Sparkplug are warranted by their respective manufacturers and shall be claimed on them directly by the customer as per their warranty terms and SMIPL shall not be liable in any manner to replace them. However SMIPL authorized dealer will give full assistance in taking up the claims with respective manufacturers.

However SMIPL authorized dealer will give full assistance in taking up the claims with respective manufacturers.

Warranty Claims in respect of shock absorbers (front & rear), Speedometers etc though claimed through SMIPL are subject to the acceptance of the respective manufacturers.

  • SMIPL reserves the right to carry out the replacement of the defective part with the same part manufactured by another vendor, which is also used by SMIPL.
  • Warranty Claims will only be handled through SMIPL authorized dealers & will not be entertained directly by SMIPL at all.
  • SMIPL undertake no liability in the matter of consequential loss or damage caused due to the failure of parts. Delay, if any, for carrying out the repairs at SMIPL authorized dealer, shall not be a ground for extending the warranty period, nor shall it give any right to the customer for claiming any compensation for damages.

Limitation of Warranty- Warranty is not applicable to :

  • Normal maintenance operations such as Engine Tune-up, De-Carbonizing, Carburetor cleaning, Wheels, Brakes and Clutch adjustments as well as any other normal adjustments.
  • Normal service wear and tear items (i.e.) Brake Shoes, Clutch Shoes ,Shims / Fasteners, Race Bearing kit, Gaskets, Rubber Parts (or) Plastic components, Wheel Rims (in case of misaligned or bent), Element Air Cleaner, Oil Filter and Electrical items like Bulb.
  • If recommended Engine Oil/lubricants are not used or if they are not replaced at the recommended interval.
  • Use of non-genuine parts (or) accessories not approved by SMIPL which affects the performance and reliability of the scooter.
  • Premature wear of Engine parts such as Cylinder, Piston, Valves, and Bearings due to adulteration of petrol/fuel.

If any of the free or paid service is not done as per schedule, the warranty tends to stand void. Parts of the vehicle have been subjected to misuse, accident, and negligent treatment, use of bad quality parts which are not manufactured (or) not recommended for use by SMIPL on their Scooters.

Parts of the Scooter getting rusted or their plating or painting coming off due to atmospheric condition like Sea Breeze and Industrial Pollutions.

Scooter used for any Competition (Le.) Rallies (or) Races, if it is used for any commercial purposes like Hiring etc. SMIPL undertakes no liability in the matter of any consequential loss (or) damage caused due to failure of the parts.

Parts repaired (or) replaced under this warranty are warranted only for the original warranty period of Suzuki Scooters.

Consumables like Engine Oil, TFF Oil, Grease, used for the warranty repair are not covered under the application of the warranty.

The company is not liable for any delay in servicing due to reasons beyond the control of the company of any of SMIPL authorized dealer.

SMIPL reserves the right to make any changes in the design or to add any improvement(s) on the scooter at any time without incurring any obligation to make the same on the scooter previously supplied (or) sold/manufactured.

Also the conditions of this warranty are subject to alterations without any notice.This warranty is the entire written warranty given by SMIPL for your Scooter,and no employee,SMIPL authorized to extend or enlarge the terms of warranty.

Decision regarding warranty settlement shall be taken by SMIPL and shall be final and binding on all concerned.

ALL DISPUTES WILL BE SUBJECTED TO JURISDICTION OF (NEW DELHI)

The contents in this page may be changed without notice. All rights are reserved by SUZUKI MOTORCYCLE INDIA PVT. LTD. No one is allowed to make copies of, reproduce, change or modify any part or all the contents of this page without expressed permission of SUZUKI MOTORCYCLE INDIA PVT. LTD.

Extended Warranty Policy

Important

The Extended Warranty is a new warranty and starts after the expiry of manufacturer's warranty, please read terms and conditions thoroughly for details.

It is the responsibility of the customer to produce all necessary documents/records to prove that the two-wheeler has been serviced at prescribed interval and maintained through Suzuki Authorized Dealership / Service Center only.

Please ensure availing of all mandatory free / paid services on time to avoid invalidity.

Definitions

For your guidance

Extended Warranty is designed to assist towards the cost of repairs/replacement of parts covered as mentioned in the booklet. The dealer will only accept the responsibility for repairs/replacement as per the terms and conditions mentioned in the extended warranty booklet.

Period of cover

The term of the extended warranty period shall be for 12 months or 12,000 kms (Scooters) / 15,000 kms (Motorcycles) (PLAN A), 24 months or 24,000 kms (Scooters) / 30,000 kms (Motorcycles) (PLAN B), 36,000 kms (Scooters) / 40,000 kms (Motorcycles) (PLAN C) as shown on the Extended Warranty Registration form to commence on the expiry of manufacturers 24 months or 24,000 kms (Scooter) / 30,000 kms (Motorcycle) warranty period which shall be from the date of delivery.

Extended Warranty obligation

If any defect or defects should be found in your Two-wheeler within the terms stipulated above, EW selling dealer will be obligated to repair or replace at his sole discretion any part shown to be defected with a new part or the equivalent at no cost to the owner for parts and labour, when the dealer acknowledges that such a defect is attributable to the breakdown as defined.

Parts Covered

Extended Warranty covers the parts listed over the page for breakdown and the associated labour upto the limit specified on your Extended Warranty Form. All claims must be made in accordance with the claims procedures described or referred to in this booklet, and the terms and conditions. Extended Warranty does not cover parts that fail as result of normal wear & tear.

GroupParts
Head CylinderHead Cylinder & head cover, Cam-De comp, Spring & washer, Camshaft , Bearings, Arm Valve Rocker shaft, Rocker arm Intake Exhaust; Inlet & Exhaust valve.
Cam Chain/TensionCam sprocket, Chain Cam shaft drive, Adjuster assly tensioner.
Cylinder / PistonCylinder block piston assembly
Oil PumpOil pump assembly, Drive gear, Oil Pump Chain, sprocket
GeneratorRotor assly, Stator Assly
CrankcaseCrankcase LH & RH, Magneto Cover, Clutch Cover
Crankshaft asslyCrankshaft, Sprocket, Gear primary drive , bearing, crank balancer
TransmissionMain shaft & Counter shaft, Gears, Bush, Set of Roller & bearings, Front Face fixed & movable drive , shaft -drive, idle & rear axel, clutch housing.
Cam GearshiftFork, Shaft, Drum, Plate, Stopper & Springs
Kick StarterBush, Ratchet, Spring, Gear kick starter, Pinion & Kick shaft (spindle) ,Lever assly kick starter, shaft kick starter.
Speedometer AsslySpeedometer assly, fuel gauge, Front Anchor Plate, Speedometer cable assly, speedo sensor.
Front BrakeMaster cylinder kit ,Calliper Sub Assembly, Disc Assembly.
Steering SystemFork bolt, Fork holder upper & lower, race & bearings, under bracket, bracket upper.
Front & Rear WheelBrake drum, Brake panel plate, wheel rim ( paint / chrome peel off only).
SwitchesControl Housing LH & RH, Ignition Switch, Neutral Switch, Front & rear brake switch, Dimmer switch, Switch Assly clutch, Horn Switch, Start Switch, Turn Switch.
CarburettorSeparate parts of carburettor , carburettor assly.
ChassisRear Shock Absorber, Swing Arm Assembly, Air Filter Cleaner Box ( crack & manufacturing defect),Bracket crank case.
OthersFuel Cock, Gauge Fuel, Valve Assy 2nd Air, CDI unit, Ignition Coil, Rectifier Assly, Starter Relay, Wiring Harness, lock assly steering, condensor, Clutch Set starter.

EXTENDED WARRANTY SHALL NOT APPLY TO

  • Any Suzuki two-wheeler manufactured by SMIL on which all free & paid services as given in the owner's manual have not been carried out.
  • Normal maintenance service required including without limitation oil and fluid changes, headlight alignment, fastener re-tightening, wheel balancing, wheel alignment, carburetor adjustments, ignition timing and valve clearance or such other adjustments.
  • Normal wear and tear components that is, Bulbs, Fasteners / Shims / Washers, Oil Seal, Rubbers/Plastic or Glass Components, Gaskets, Rubber tubes & hoses, Spark Plug, All burnt & tampered parts, Oil filter, Air filter, Tire, Tube, Brake Shoe/Pad, Brake Drum, Seat, Locks, Luggage Box, Winker Bulbs, Head light & Tail light Assy., Battery, Tools, Labels & Emblems, Inner Box & Sari step.
  • All those parts, which are not mentioned in the Parts Covered List.
  • If recommended Engine Oil / Lubricants are not used or if they are not replaced at the recommended interval.
  • Parts of the vehicle that have been subjected to Misuse, Accident, Negligence.

Treatment or which have been used in conjunction with parts and equipment not manufactured or recommended for use by SMIL if in the sole judgment of SMIL, such use prematurely affects the performance and reliability of the vehicle.

  • Parts of the vehicle that have been altered or modified or replaced in unauthorized manner, and which in the sole judgment of SMIL affects its performance and reliability.
  • Premature wear of Engine parts such as cylinder, piston, valves, and bearings due to adulteration of petrol / fuel.
  • The vehicle that has not been serviced by SMIL Dealer / Service Center as per the service schedule or which have not been operated or maintained in accordance with instructions mentioned in the owners manual.
  • The vehicles used for a competition or race and/or for attempting to set up any kind of record.
  • Any natural wear and tear including without limitation ageing etc.
  • Insignificant defects, which do not affect the functions of the two-wheeler including without limitations, sound vibration and fluid seepage.
  • Any two-wheeler on which parts or accessories not approved by the SMIL has been used.
  • Any repair or replacement required as a result of accident or collision damage.
  • Warranty shall cease to operate in case of an accident on parts affected by the accident.

Service Requirement

In order to maintain the validity of Extended Warranty, the Two-Wheeler must be serviced by SMIL Dealer/ Service Center in accordance with the manufacturer's recommendations.

Please Note:

  • The interval from the purchase date to the first service and the intervals between services there after, must not exceed the stipulated mileage or time by more than 250 kms. or 15 days whichever is earlier. This time allowance is to assist the Two-Wheeler owner to ensure that the services are completed at the correct intervals. If any circumstances prevent the service being carried out at the correct time, Dealer must be informed immediately by recorded delivery.
  • Failure to maintain and prove that the above service Schedule has been complied with will invalidate Extended Warranty.

Note: The only proof that servicing has been carried out will be, the fully detailed service invoice[s] indicating service date[s] and mileage[s]. For your own protection you should retain these documents for inspection in the event of a claim.

The customer shall effect at his cost, all modifications and repairs necessary to avoid a claim, if a claim is likely to occur in the absence of the above.

Customer Responsibility

  • Take the two-wheeler to nearest SMIL Dealer / Service Center and give the workshop manager extended warranty booklet and confirmation that the service is up-to-date.
  • The authority to dismantle any component[s] must be given by the customer to the repairer.
  • The vehicle should have been maintained as per the manufacturer recommended Service schedule.

Terms and conditions

  • Extended Warranty does not apply to Two-Wheelers used for hire/taxi/rally/campaign or used for any kind of timed competition or race.
  • Extended Warranty Plan has no surrender value, no refund of cost is available, and it cannot be cancelled. Two wheelers owned, temporarily or otherwise by a business formed for the purpose of selling or servicing two wheelers are excluded from this program.
  • Services must be completed at the correct time/s and mileage/s. Customer must retain all the service invoices and relevant receipts. Failure to service the Two-Wheeler in accordance with the manufacturer's recommended service schedule will render the Extended Warranty invalid.
  • The mileage quoted in no way guarantees the true distance covered by the Two-Wheeler, and is indicated only as a guide to when servicing is due. Failure to maintain the odometer, mileage recorder in working order or disconnecting it or tampering with it will invalidate Extended Warranty.
  • No liability will be accepted for damage caused by neglect, corrosion, Intrusion of foreign or deleterious matter, lack of servicing, over heating, freezing or abuse by the continued use of the Two-Wheeler after a fault has become evident or for consequential loss on the failure of parts not covered under Extended Warranty.
  • No liability will be accepted for any failure due to wear and tear, components incorrectly fitted, or faulty or defective at the time of sale, or faulty manufacture /design and alterations /modifications from the manufacturer's specification.
  • All Disputes/differences regarding claim settlement, arising for whatsoever reason shall be subject to jurisdiction of Delhi courts only.

Free Service Policy: Motorcycles (All Domestic Models)

Suzuki Motorcycle India Private Limited, offers 6 Free and 9 paid services for its motorcycle.

  • The Services to be availed within the specified kms or days from the date of sale of motorcycle whichever occurs first.
  • It is mandatory to avail all Free and Paid the services as per given schedule.
  • The services can be availed only at our SMIPL authorized dealership.
  • In Free Service, the labour cost for doing periodic maintenance is free. Cost of oil, gaskets and other jobs requested by customer but not covered in the periodic maintenance schedule are chargeable at actual during the Free service period.
  • If Motorcycle meets with an accident during the Free services period then the actual labour and parts charges has to be borne by customer to make the vehicle perfect (road worthy).

Service Pattern of Our Model (GS150R/Slingshot/Hayate)

SL. NO.SERVICEINTERVALSDAYSCOUPONS
11st750-100030free
22nd3500-400090free
33rd5500-6000140free
44th7500-8000190free
55th9500-10000240paid
66th11500-12000290paid
77th13500-14000340paid
88th15500-16000390free
99th17500-18000440free
1010th19500-20000490paid
1111th21500-22000540paid
1212th23500-24000590paid
1313th25500-26000640paid
1414th27500-28000690paid
1515th29500-30000730paid

Service pattern of our Model (GSX150)

Suzuki Motorcycle India Private Limited, offers 4 Free, 4 paid and 1 bonus services for its motorcycle(GIXXER).

  • The Services to be availed within the specified kms or days from the date of sale of motorcycle whichever occurs first.
  • It is mandatory to avail all Free and Paid services as per given schedule.
  • The services can be availed only at our SMIPL authorized dealership.
  • In Free Service, the labour cost for doing periodic maintenance is free. Cost of oil, gaskets and other jobs requested by customer but not covered in the periodic maintenance schedule are chargeable at actual during the Free service period.
  • If Motorcycle meets with an accident during the Free services period then the actual labour and parts charges has to be borne by customer to make the vehicle perfect (road worthy).

Service Pattern of Our Model (GS150R/Slingshot/Hayate)

Sl. No.ServiceIntervals(kms)DaysCoupons
11st750-100030Free
22nd3500-4000120Free
33rd7500-8000210Free
44th11500-12000300Free
55th15500-16000395Paid
66th19500-20000485Paid
77th23500-24000575Paid
88th27500-28000665Paid
99th31500-32000760Bonus

Service pattern of our Model (GSX150F)

Suzuki Motorcycle India Private Limited, offers 4 Free, 4 paid and 1 bonus services for its motorcycle(GIXXER).

  • The Services to be availed within the specified kms or days from the date of sale of motorcycle whichever occurs first.
  • It is mandatory to avail all Free and Paid services as per given schedule.
  • The services can be availed only at our SMIPL authorized dealership.
  • In Free Service, the labour cost for doing periodic maintenance is free. Cost of oil, gaskets and other jobs requested by customer but not covered in the periodic maintenance schedule are chargeable at actual during the Free service period.
  • If Motorcycle meets with an accident during the Free services period then the actual labour and parts charges has to be borne by customer to make the vehicle perfect (road worthy).

Service Pattern of Our Model (GS150R/Slingshot/Hayate)

Sl. No. Service Intervals(kms) Days Coupons
1 1st 750-1000 30 Free
2 2nd 3500-4000 120 Free
3 3rd 7500-8000 210 Free
4 4th 11500-12000 300 Free
5 5th 15500-16000 395 Paid
6 6th 19500-20000 485 Paid
7 7th 23500-24000 575 Paid
8 8th 27500-28000 665 Paid
9 9th 31500-32000 760 Bonus

Free Service Policy: Scooter (Domestic Model Access)

Suzuki motorcycle India Private Limited, offers 6 free & 6 paid services for its Scooter.

  • The Services to be availed within the specified kms or days from the date of sale of Scooter, whichever occurs first.
  • It is mandatory to avail all Free and Paid the services as per given schedule.
  • The services can be availed only at our SMIPL authorized dealership.
  • In Free Service , the labour cost for doing periodic maintenance is free .Cost of oil ,gaskets and other jobs requested by customer but not covered in the periodic maintenance schedule are chargeable at actual during the Free service period.
  • If the scooter meets with an accident during the Free services period then the actual labour and parts charges has to be borne by customer to make the vehicle perfect (road worthy).

Service Pattern of Our Model (GS150R/Slingshot/Hayate)

Sl. No. Service Intervals(kms) Days Coupons
1 1st 750-1000 30-45 Free
2 2nd 3500-4000 90-105 Free
3 3rd 5500-6000 155-170 Paid
4 4th 7500-8000 215-230 Paid
5 5th 9500-10000 280-295 Free
6 6th 11500-12000 340-355 Free
7 7th 13500-14000 405-420 Paid
8 8th 15500-16000 465-480 Paid
9 9th 17500-18000 530-545 Free
10 10th 19500-20000 590-605 paid
11 11th 21500-22000 655-670 Paid
12 12th 23500-24000 715-730 Paid

Free Service Policy: Scooter (Domestic model Let’s)

Suzuki motorcycle India Private Limited, offers 4 free, 4 paid and 1 bonus services for its Scooter.

  • The Services to be availed within the specified kms or days from the date of sale of Scooter, whichever occurs first.
  • It is mandatory to avail all Free and Paid the services as per given schedule.
  • The services can be availed only at our SMIPL authorized dealership.
  • In Free Service , the labour cost for doing periodic maintenance is free .Cost of oil ,gaskets and other jobs requested by customer but not covered in the periodic maintenance schedule are chargeable at actual during the Free service period.
  • If the scooter meets with an accident during the Free services period then the actual labour and parts charges has to be borne by customer to make the vehicle perfect (road worthy).

Service pattern of our Model Let’s

Sl. No. Service Intervals(kms) Days Coupons
1 1st 750-1000 30-45 Free
2 2nd 3500-4000 90-105 Free
3 3rd 6500-7000 210-225 Free
4 4th 9500-10000 300-315 Free
5 5th 12500-13000 390-405 Paid
6 6th 15500-16000 480-495 Paid
7 7th 18500-19000 570-585 Paid
8 8th 21500-22000 660-675 Paid
9 9th 24500-25000 750-765 Bonus

Free Service Policy: Scooter (Domestic Model-Swish)

Suzuki Motorcycle India Private Limited, offers 4 free, 4 paid and 1 bonus services for its Scooter.

  • The Services to be availed within the specified kms or days from the date of sale of Scooter, whichever occurs first.
  • It is mandatory to avail all Free and Paid the services as per given schedule.
  • The services can be availed only at our SMIPL authorized dealership.
  • In Free Service , the labour cost for doing periodic maintenance is free .Cost of oil ,gaskets and other jobs requested by customer but not covered in the periodic maintenance schedule are chargeable at actual during the Free service period.
  • If the scooter meets with an accident during the Free services period then the actual labour and parts charges has to be borne by customer to make the vehicle perfect (road worthy).

Service pattern of our Model Swish

Sl. No. Coupons kms Days
1 Free 750-1000 30-45
2 Free 3500-4000 120-135
3 Free 6500-7000 210-225
4 Free 9500-10000 300-315
5 Paid 12500-13000 390-405
6 Paid 15500-16000 480-495
7 Paid 18500-19000 570-585
8 Paid 21500-22000 660-675
9 Bonus 24500-25000 750-765

Periodic Maintenance Schedule

Services Days:
Product-Image
S.NoItem Service 1
1Engine OilReplace
2Air Cleaner ElementClean
3Engine Oil Strainer ScreenClean
4Engine Oil FilterReplace
5Valve Clearance*Inspect, Adjust
6Spark PlugInspect, Clean
7BatteryInspect, Top Up
8Idle speed & CO testingInspect, Adjust
9Drive ChainInspect, Lubricate, Adjust
10Tyres / WheelsInspect
11Steering pPlay & Race Bearing Kit*Inspect, Adjust
12Front Fork OilInspect
13All Fasteners incl. Engine mounting & Chassis Bolts*Tighten
14Wheel Bearings*Inspect
15Control Cables-Throttle, Clutch BrakesInspect, Adjust
16Side Stand, Main StandLubricate
17Headlight FocusInspect
18Fuel HoseInspect
19Rear Suspension*Inspect
20Brake FluidInspect
21Brake PadsInspect
22Brake HoseInspect

SAFE RIDING TIPS

Motorcycle riding is great fun and an exciting sport. Motorcycle riding also requires that some extra precautions be taken to ensure the safety of the rider and passenger. These precautions are:
Wear a Helmet

Motorcycle safety equipments starts with the quality helmet. One of the most serious injuries that can happen is a head injury. Always wear a properly approved helmet. Always assure that the strap is properly locked.

Familiarize yourself with the motorcycle

Your motorcycle skill and your mechanical knowledge form the foundation of safe riding practices. We suggest that you practice riding your motorcycle in a non-traffic situation until you are thoroughly familiar with your machine and its controls. Remember practice makes perfect.

Wet Roads

Riding on wet roads (or) rainy days requires extra caution. Braking distance doubles on a rainy day, as the friction between the motorcycle tyre and the road reduces. Stay off the painted surface marks, manhole covers and greasy appearing areas as they can be especially slippery. Use extreme caution on railway crossings and on metal gratings and bridges. Whenever in doubt about road condition, slow down.

Tyre
  • Always maintain the correct tyre pressure recommended by company.

  • High pressure leads to poor road contact, it may lead to skidding while taking a turn or applying brakes.

  • Low pressure leads to wobbling, overheating and low pickup.

Braking
  • Always apply both the brakes for effective stoppage of vehicle.

  • Caution: Don't disengage the clutch while braking.

  • Never apply single brake separately as it can result into skidding of the scooter/motorcycle there by causing serious accident.

Attending Calls

Never attend your cell phone when you are driving. Park the scooter/motorcycle on side of the road and only then attend the calls for yours and others safety.

Early Start

Always plan your journey before you travel. Start early to avoid speeding, aggressive driving as frustration normally leads to accidents.

Ride Wisely
  • Always stick to the left lane and leave the right lane for faster vehicles.

  • Never ride in the blind spot zone when following the vehicle, always maintain minimum distance for better stoppage of vehicle.

  • Sudden side winds, which can occur when being passed by larger vehicles at tunnel exits or in hilly areas, can affect your control.

  • Reduce your vehicle speed and be alert to side winds.

Hill Riding
  • While climbing up hill, motorcycle may begin to slow down and show lack of power, immediately shift to lower gears to maintain the momentum.

  • Use engine brakes and lower gears for safe travel.

  • Don't ride down with neutral which leads to lose of control.